This policy applies to RR International LLC.
RR International LLC understands that your privacy is important to you and is committed to safeguarding the confidentiality and privacy of personal information entrusted to it.
Who we are
Our company is: RR INTERNATIONAL LLC
Our website address is: https://rapidrecoveryconsulting.com
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Scope of this policy
This policy applies to personal information which is collected and/or used by RR International LLC in its capacity as a controller as that term is defined in the EU General Data Protection Regulation (GDPR) and other similar laws. The contexts in which this might occur are explored under the section titled “When do we collect personal information?” below.
When we provide services to clients, we sometimes handle personal information as a processor. This means that we process the information solely on the instructions of our clients, who retain control of the information.
Therefore, if our use of your personal information is not covered by this policy, you may need to contact the client (and controller) on whose behalf the processing of your information is carried out.
Who is your controller?
The RR International LLC entity responsible for your personal information will be the entity that originally collected information from or about you. If you have direct interaction with RR International LLC (for example, you attend RR International LLC courses), the identity of your controller may be disclosed to you in connection with that interaction. If we process your personal information in the course of providing our services to clients, your controller will be the RR International LLC entity providing the services (assuming those services are provided as a controller, see above for an explanation).
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
When do we collect personal information?
We collect information about you if:
- You use this website.
- You enquire about, or engage RR International LLC to enquire its services (either in a personal capacity, or as a representative for your employer or client)
- You pay for services
- The use of your personal information is reasonably necessary to provide our Services (in these circumstances, your personal information may be disclosed to us by our client who may, for example be your employer or service provider, or we may obtain your personal information from a range of public or subscription sources, directly from you, or from your associates or persons known to you);
- You apply for a position with RR International LLC
- You attend a RR International LLC hosted or sponsored course or webinar;
- You contact us with any other enquiry, complaint or notice.
What types of personal information are collected, and what do we use them for?
RR International LLC collects your name, address, e-mail address, telephone number, and any other personally identifiable information which you voluntarily provide when you submit an inquiry through the “Contact Us” tool. RR International LLC also collects other background information about you in connection with career-related inquiries that you submit through its website.
RR International’s Former, Current and Prospective Clients
If you submit an inquiry to RR International LLC about our services (either over the website or by emailing, telephoning, or meeting with one of our colleagues), then we will process information such as your name, job title, and contact information in order to respond to your inquiry.
If you attend a RR International LLC event or webinar, or if you associate with a RR International LLC colleague at, for example, an industry event, then RR International LLC may collect basic personal information, such as contact details, which you voluntarily provide (for example, by filling in a form or handing over a business card) in order to facilitate your participation in the event, and for the management of our relationship with you as an actual or prospective client.
If you or the organization you are associated with becomes a RR International LLC client, then we may process your personal information in order to:
- Carry out “Know Your Client” checks and screening prior to starting a new engagement (as well as basic contact information, this may mean processing compliance related information such as proof of your identity, information about your professional background, history of directorships and, in some circumstance, details of any criminal convictions or adverse media coverage).
- Carry out background checks for the purposes of complying with anti-money laundering and terrorist financing laws.
- Carry out client communication, service, billing and administration.
- Deal with client complaints.
- Administer claims.
Taking into account the applicable marketing laws, we also process personal information about our clients (former, current and prospective) in order to:
- Send our clients newsletters, know-how promotional material and other marketing communications.
- Invite our clients to events (and arrange and administer those events).
Performing Services for Our Clients
As discussed above, many of our services involve the processing of personal information. In the majority of cases, personal information is provided to us in strict confidence and is subject to restrictive undertakings regarding its use/disclosure.
Your Rights in Jurisdictions Covered by GDPR and similar Laws
If your personal information is processed by a RR International LLC entity, then, subject to certain exemptions, and dependent on how and why we use it, you have certain rights in relation to your personal information.
We may ask you for additional information to confirm your identity before disclosing any personal information to you. We reserve the right to charge a fee where permitted by law, for instance, if your request is manifestly unfounded or excessive.
You can exercise your rights by contacting us. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfill your request.
We may not always be able to fully address your request, for example, if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
Right to Access
You have the right to access personal information which RR International LLC holds pertaining to you, together with certain information about how and why your personal information is processed.
Right to Rectification
You have a right to request us to correct your personal information where it is inaccurate or out of date.
Right to be Forgotten (Right to Erasure)
You have the right under certain circumstances to have your personal information erased. Your information can only be erased if it is no longer necessary for the purpose for which it was collected, and we have no other legal ground for processing the information.
Right to Restrict Processing
You have the right to restrict the processing of your personal information, but only where:
Its accuracy is contested, to allow us to verify its accuracy. The processing is unlawful, but you do not want it erased. It is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims. You have exercised the right to object, and verification of overriding grounds is pending.
Right to Data Portability
You have the right to data portability, which requires us to provide personal information to you or another controller in a commonly used, machine-readable format, but only where the processing of that information is based on consent; or the performance of a contract to which you are a party. Please note that RR International LLC rarely relies upon consent as a legal basis, and the performance of a contract basis will only be relevant to the extent that you, as an individual, are party to a contract with RR International LLC or a client, and our use of your personal information is necessary for the performance of that contract.
Right to Object to Processing
You have the right to object to the processing of your personal information at any time, but only where that processing is based on our legitimate interests. If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.
Use of Data
RR International LLC uses the collected data for various purposes:
- To provide and maintain the service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the service
- To monitor the usage of the service
- To detect, prevent and address technical issues
Transfer Of Data
RR International LLC is a global organization and may transfer certain personal information collected on its websites across geographical borders to RR International LLC offices, personnel, or third parties located throughout the world. RR International LLC may also store such information in a jurisdiction other than where you are based including outside of the European Economic Area (EEA).
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
Please note that we transfer the data, including personal data, to the United Kingdom or European Union and process it there.
Disclosure of Personal Information to Third Parties
If you request a password reset, your IP address will be included in the reset email.
Hosting company: https://www.a2hosting.com
The owners of our company and our employees might have access to part of your information.
Third party payment providers – we don’t get your payment information, only they do.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
For our clients we store their personal data: See our Terms and Condition page
RR International LLC may also disclose your personal information for the purposes of:
- Responding to requests from law enforcement agencies, regulators or courts, or to subpoenas, search warrants, or other legal requests. The prevention and/or detection of crime. Establishing legal rights or to investigate or pursue legal claims. A merger, acquisition or corporate restructuring to which RR International LLC is subject. Preventing risk of harm to an individual.
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the service on our behalf, to perform service-related tasks, or to assist us in analyzing how our service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.